Can You Hear Me Now?

I'm sure you've seen the cellular phone commercial, two customers are on cell phones and one says, 'Can you hear me now?' takes a step back and repeats, 'Can you hear me now?' While commercials like that make us laugh, the truth is that as telecommunications expand and include many different options, we must make sure that we are not exchanging flexibility for sound quality.

Today's telecommunication choices have expanded and continue to progress. We have moved from the standard telephone to the pager or beeper (which has become virtually obsolete) to the cell phone, and now that the world is going wireless, VoIP and VoWiFi are on the rise. Computer technology has explored every aspect of audio and video capabilities discovering mpegs and Codecs.

When it comes to VoIP and communication you can take some steps to make sure that you are obtaining the utmost in audio and voice quality.

VoIP stands for Voice over Internet Protocol, and is the application of transferring audio as data packets over the Internet and to a receiving computer or VoIP enabled device. You can use three different types of methods to communicate with VoIP. First, you can use your computer with an attached microphone and speakers. You also have the option of using a standard telephone, by connecting it to your broadband modem and your telephone. You can also use a VoIP enabled telephone.

Audio Codecs are used to transfer the audio sound into the data packet before it is sent over the Internet. Some voice Codecs are also referred to as Voice Coders or Voice Encoders. There are a few commonly used Codecs for VoIP. These are G.711, G.729, and ITU-T.

There are certain programs that you can use to check your bandwidth and help with any audio quality issues that you may be having. You can also upgrade to a higher audio codec, such as the G. 729 and see if that makes a difference.

Generally speaking, most people are amazed by the quality of VoIP. Audio issues are usually mild and simple to solve. Just upgrading Codecs can make a big difference.

We can expect that the future of VoIP telephony will increase and as it does, preparations will be made to ensure that only the highest quality will ultimately be produced. Some phones are now hybrids: half VoIP or VoWiFi and Cellular. For these phones audio quality is being looked at as an important factor in the design of the phone.

Major corporations are now taking an interest in designing VoWi Fi telephones. We can be sure that these large companies aren't going to skimp on audio quality. For certain, there are some properties that can't be changed, such as using a wireless VoIP phone in a place with bad reception. But for the overall product, voice quality is a priority when designing telephony equipment.

With so many companies taking an interest in VoIP, even Verizon has come out with their branded VoIP services, we can believe that in the next five years products will burst on the scene with many more enhanced features. Since VoIP utilizes the Internet, one can only imagine what type of futuristic VoIP phones will soon beset us.

While VoWiFi phones will only work outside in hotspot zones, you can rest assured that the quality of your VoWiFi phone will be exceptional when you are in 'the zone'.

Telecommunications are advancing every day, and more people are relying on the Internet for their audio and video communications. Instant messaging programs are embracing VoIP with open arms, and the everyday consumer is experiencing the power of integrated video, data, and audio. By using a simple web cam, microphone, and speakers, people are enjoying the freedom that is offered solely by VoIP. Users are learning that microphones, audio Codecs, and high-speed Internet connections can transmit in real time, and give a crystal clear sound.

Of course, one of the main components in high quality audio telecommunications is to have up to date equipment. You need to begin with a good soundboard on your computer, before you can expect high quality audio from your computer's speakers.

With the new millennium and its new telecommunications we can finally answer the question and say, 'Yes, I can hear you.'

5 Steps to VoIP

So you're ready to enjoy unlimited long distance calling and lower monthly phone bills. Well, before you make the switch, here are five steps that will help you get the VoIP plan that is best for you.

Make the Decision

Yes, it is new technology, and sometimes we are scared of the unknown. VoIP technology is on the rise and many high profile computer companies are already switching to VoIP and in return are becoming service providers. AOL, Sprint, and Verizon are offering VoIP as well as Internet Messaging services such as Yahoo, MSN, and AOL IM. First you must come to the decision that VoIP is best for you, your family, or your business needs. Research VoIP on the web and its providers. Talk to people that you know have already made the switch. Once you have made your decision to switch to VoIP, you are ready for the next step.

Choose the Plan that is Right for You

A good idea is to make a written list of your needs, wants, and features in a phone. This will help you compare different plans and choose the service provider that will best fit your needs. If you are looking for residential or business service, make sure that you note that in your list. Residential plans usually come in two forms- basic (which is a certain amount of minutes) and unlimited (which will give you unlimited local and long distance talk time). Business plans can include amenities such as multiple phones, greater minute talk time, greater unlimited calling plans, business features bundled with your plan, faxing and voicemail to your computer capabilities, and extras such as yellow page listings. Check with the company to find the plan that meets your requirements.

Setting up the System

Some service providers will send you the equipment that you need to begin using VoIP. You will first need to make sure that your computer system is compatible with the VoIP service. You will also need to have high speed Internet already installed with your computer. If you are using VoIP for a business or for a call center, it is best to leave the installation to a professional. Installing VoIP for a residence or home office is typically simple enough for most residents to do themselves.

Choosing your Phone Number

One of the best features that VoIP has to offer is the freedom to select your own telephone number. If you just want to transfer your old number to your new VoIP system, check with your service provider before making your final decision. Many VoIP providers will allow you to transfer your phone number.

If you want to select a different area code, this option has many advantages. First, for friends and family members who don't have unlimited long distance calling, selecting the same area code as them can save them money. They will appreciate being able to call you as if it were a local call.

This strategy is also very beneficial for those whose businesses are targeting specific areas. Say there is a California company, yet they want to increase business in Tampa, Florida. By selecting the Tampa, Florida area code, they can increase sales and productivity by having a local number for customers to call. This also reduces the need for a toll free number.

Install your Features and Accessories

VoIP comes with many features included in your service plan. For residential customers these include Voicemail, Caller ID, Call Forwarding, Call Block, and Do Not Disturb. Always check with your service provider for a detailed listing of the features included with your plan. For Small businesses, amenities such as multi phone users, free fax lines, and integrating your VoIP and web features are all available. VoIP also contains many of the same features bundled with basic plans as well. When you are choosing a provider, compare their business plans and select the one that best fits your business needs.

As VoIP technology continues to advance, a new array of accessories appears on the market. Today you can choose from VoIP phones, headsets, and even VoIP videophones that work as a web camera incorporating video with your audio.

5 Benefits to Adding VoIP

There are many benefits and advantages to switching from PSTN- Public Switched Telephone Network. VoIP technology is growing and changing every day. Major corporations are transferring their business needs over to VoIP and households worldwide are making the switch. VoIP is produced by transferring voice into digital data over the Internet. Because the data is smaller compared to a standard electric unit, VoIP users save on valuable bandwidth as well. If you have a high-speed connection in your home, then you can utilize VoIP. You may need to purchase some equipment, such as a VoIP phone adapter. The phone adapter will allow you to use all of your telephones with the VoIP technology. You may also need to purchase a router. Most of your VoIP service providers will supply you with the hardware that you need. You even have the option of purchasing phones designed for VoIP as well as Videophones that will display images while you speak. VoIP is the wave of the future. Many major computer companies have already begun to incorporate VoIP with their Instant Messaging programs. Yahoo has also recently purchased the VoIP Company, Dial Pad. Now, Instant Messaging programs such as Yahoo, MSN, and AOL allow pc-pc phone calls. The world is making the switch to VoIP, but in case you are still unsure if VoIP is right for you, here are five benefits to adding VoIP to your home and business.

VoIP is Cost Efficient

Whether for your residence or business, VoIP is just plain cheaper then other telecommunication applications. You can reduce cost in your home by saving on long distance and local telephone calls. Many VoIP service providers have plans that allow unlimited local and long distance calling. You will have to check with various companies to see how far their unlimited local and long distance calling areas serve. You also save money by using VoIP throughout your house. You won't need to install additional phone jacks and wires, you just add on to your VoIP system.

VoIP will Integrate your Audio, Data, and Video Applications

VoIP systems can integrate your telephone needs with your computer applications such as E-mail, Fax, Web conferencing, and Video Phone needs. This saves money and energy by combining all of these services into one basic application. You can use your phone and access all of your other programs at the same time, allowing greater freedom and is a simpler way for the home owner to utilize all of these different products.

VoIP Provides Flexibility

VoIP allows users tremendous flexibility. For instance, many VoIP users can take their phone adapter with them, and use their telephone number anywhere they have access to an Internet connection. This includes traveling overseas, while staying in hotels, or even camping. If you have high speed Internet, you will be able to take phone calls on your regular number. This is a much better solution for those with active lifestyles compared to the expense of cell phones as well as being the perfect solution for mobile employees and those whose jobs require much travel.

VoIP Users Can Choose their Own Area Codes

VoIP providers allow users to choose their own area codes. This is a fantastic option for those whose friends and family all live in one particular location, and they are out of state. By choosing your family and friend's area code, you are allowing them to call you, whenever they choose, and they will not have to pay long distance charges. Their calls will be local. Some providers extend the area codes to other countries. This would be extremely beneficial to someone whose friends and family are halfway across the world.

VoIP offers Features for Free

Features that typically cost extra with PSTN phone services are usually bundled with VoIP unlimited calling plans. These features include Voice Mail, Call Forwarding, Caller ID, Call Waiting, Call Return, Call Block, and Do Not Disturb. Because of the integration between VoIP and the Internet, many service providers will allow you to access and control all of your VoIP phone features through the Internet. With VoIP, users have greater access to control all of their phone features as well as save on charges.

5 Reasons Your Business Should Switch to VoIP

Today, many businesses are choosing to unplug and go with VoIP technology. There are many advantages for using VoIP including cost effectiveness, greater productivity, and the incorporation of data, audio, and video all intertwined in one program. Here is an overview of five reasons that your business should make the switch to VoIP.

VoIP Reduces Cost

Businesses today depend upon telecommunications. Whether it is Internet, E-mail, Customer Service through telephone, online web applications, and E-mail, or whatever your IT business needs may be, VoIP offers to handle all of your needs with one application. Additionally, this reduces cost and increases productivity. VoIP also has combined with software applications that are perfect for many business needs. Software such as accounting programs, Email, and PC based applications help to save money by combining services.

The reduction in long distance charges is another great advantage for switching to VoIP for business needs. By combining data, video, and audio needs, companies save on bandwidth usage, which ultimately leads to financial savings.

VoIP is perfect for Call Centers

VoIP is slowly becoming the standard choice for Call Centers. VoIP offers some major benefits for Call Centers such as flexibility, cost efficiency, and enhanced customer service applications. For instance, in the past, a Call Center needed to be a stabilized facility equipped with many phone lines used by people who would physically be located in the Call Center. By using VoIP for your Call Center, not only is your main location easily relocated as your business expands, but you can hire employees virtually world wide. Larger companies take advantage of VoIP Call Centers by outsourcing work overseas where they can hire employees for less.

The Integration of data, audio, and web based features is another reason why businesses are opting for VoIP. Customer service calls are handled more efficiently with the integration of these three components. Not only are calls transferred more proficiently, but also greater care can be given to customers when Call Centers use integrated software platforms.

More Call Centers are taking advantage of the opportunity to hire employees world wide through VoIP services. Employees may work in different time zones, giving greater customer service benefits year round, and hiring home based employees is another way businesses are choosing to save money.

VoIP is better for Mobile Employees

Many companies employ mobile workers. Mobile Employees have typically used cell phones at the company's expense to stay in touch during the day. By utilizing VoIP Mobile Employees can remain virtually connected with the company, and the company saves money on fees.

When mobile employees rely on cell phones, many times a customer will call the main office, only to hear a message or be told the worker's cell phone number. This requires the customer to hang up and call the employee on their cell phone- increasing the chance that the employee will lose the sale. By using VoIP, a call is instantly routed to the mobile employee and productivity increases.

Since VoIP integrates many other technologies, including E-mail, mobile employees are able to conduct many more transactions with one application.

VoIP allows Real Time Global Conferencing

Global conferencing and training can put a burden on a business. Attempts to reach employees worldwide are not only expensive but time consuming as well. With VoIP technology businesses can avoid conferencing costs, and enable secure audio and videoconferences to offices worldwide. By reducing long distance costs, employees are also taking advantage of calling each other and corporate headquarters more frequently.

VoIP offers Flexibility that Ultimately Increases Productivity

VoIP allows greater flexibility. By using a standard VoIP Phone Adapter, you are able to take your telephone number with you. This allows greater productivity by allowing employees to conduct business overseas, while traveling, staying in hotels, etc. Your customers will be able to call you on your regular business phone number, and you won't have to use your cell phone.

Many VoIP services are fully integrated with PC applications such as fax and email. There is greater productivity when employees can integrate their email and phone services with one application. Conduct business with VoIP on your laptop, any time day or night.

With the option to get VoIP phone numbers with area codes throughout the country, and some world wide, businesses can expand by choosing local area codes for the city, state, or country they are targeting.

The Basic of VOIP

What is VOIP?
According to wikipedia, the term VOIP is an acronym for Voice Over IP, or in more common terms phone service over the Internet.
If you have a reasonable quality Internet connection you can get phone service delivered through your Internet connection instead of from your local phone company.
Some people use VOIP in addition to their traditional phone service, since VOIP service providers usually offer lower rates than traditional phone companies, but sometimes doesn't offer 911 service, phone directory listings, 411 service, or other common phone services. While many VoIP providers offer these services, consistent industry-wide means of offering these are still developing.

How does VOIP works?
A way is required to turn analog phone signals into digital signals that can be sent over the Internet.
This function can either be included into the phone itself or in a separate box like an ATA (ATA = Analogue Telephone Adaptor) that connects an Analogue Telephone to a VOIP network, usually has an Ethernet jack, and an RJ-11 phone jack. .

VOIP using ATA
Ordinary Phone ---- ATA ---- Ethernet ---- Router ---- Internet ---- VOIP Service Provider

VOIP USING IP Phones
IP Phone ----- Ethernet ----- Router ---- Internet ---- VOIP Service Provider

VOIP connecting directly
It is also possible to bypass a VOIP Service Provider and directly connect to another VOIP user. However, if the VOIP devices are behind NAT routers, there may be problems with approach.

IP Phone ----- Ethernet ----- Router ---- Internet ---- Router ---- Ethernet ---- IP Phone

Why use VOIP?
There are two major reasons to use VOIP

• Lower Cost
• Increased functionality

Lower Cost
In general phone service via VOIP costs less than equivalent service from traditional sources. This is largely a function of traditional phone services either being monopolies or government entities. There are also some cost savings due to using a single network to carry voice and data. This is especially true when users have existing under-utilized network capacity that they can use for VOIP without any additional costs.

In the most extreme case, users see VOIP phone calls (even international) as FREE. While there is a cost for their Internet service, using VOIP over this service may not involve any extra charges, so the users view the calls as free. There are a number of services that have sprung up to facilitate this type of "free" VOIP call. Examples are: Free World Dialup and Skype.

Increased Functionality
VOIP makes easy some things that are difficult to impossible with traditional phone networks.

• Incoming phone calls are automatically routed to your VOIP phone where ever you plug it into the network. Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls.
• Call center agents using VOIP phones can easily work from anywhere with a good Internet connection.

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